PlayStation Now (Image: Sony)
On July 23, a bug disrupted Akamai’s DNS system, triggering a massive internet outrage among numerous online services.
According to USA Today, companies that bumped into online issues include UPS, FedEx, airlines Delta and Southwest, financial sites Charles Schwab, US Bank and Fidelity, HBO Max, Costco, EA, and tech companies Amazon, Google and Microsoft.
Game services PlayStation Network and Stream PC were also under the influence. DownDetector reported that players, without any precautions, were kicked out of games like Fortnite and Call of Duty. Sony’s PSN status page later acknowledged the issue: “PlayStation Network services are up and running, but there are external, internet-wide issues that might affect your experience,” the company wrote.
It turned out the Akami was the source of the internet breakdown. At about 12:45 p.m. EST, Akamai stated on Twitter that they were facing an internet disruption. They said they “have implemented a fix for this issue, and based on current observations, the service is resuming normal operations.”
Akamai also confirmed that the internet outage didn’t result from a cyberattack.
In the meantime, network intelligence company, Thousandeyes, posted its analysis of the issue on Twitter. “From ~8:38am PT – 9:45am PT, Akamai’s Edgekey DNS service—a critical dependency to direct users to its CDN edge—suffered an outage that prevented users around the globe from reaching its customers’ sites,” they wrote. “Users attempting to reach sites hosted by Akamai would have received error messages indicating that the requested URL could not be resolved to an IP address.”
At about 4:46 EST, Akamai announced that the problem was resolved. They reported that it was a software configuration update that disrupted the DNS system, the system that directs browsers to websites. This disfunction subsequently caused the internet disruption. After Akamai rolled the update back, the service return to normal operations.
Akamai also reassured its customers that it was not a cyberattack against the platform.
Pokémon Champions has launched for the Nintendo Switch. This new installment in the franchise is…
"No Zombie Deer. No Zombie Deer. No Zombie Deer." For the third State of Decay…
A second version of Blade will be spawning into Honkai: Star Rail this summer. The…
Fans have already seen Grand Theft Auto VI gameplay and didn’t even realize it. Rockstar…
Earlier this month, the Japanese role-playing game, Traysia, was announced to be coming to the modern age…
A former Rockstar Games creative has revealed that he's expecting Grand Theft Auto VI to…